 |
 |
Financial Services – (641) 754-5117The Business Office Staff of Marshalltown Medical and Surgical Center welcomes you to our facility. Your health and well-being is our primary concern. We hope that the information provided answers questions you have regarding our services, policies and procedures. The Business Office is open 8:00 am to 4:30 pm Monday thru Friday. To handle your billing and collection questions. The Registration Office is open 5:30 am to 6:30 pm Monday thru Friday, and 8:30 am thru 1230 pm Saturday. The Emergency Registration Desk is open 24 hours every day. If you have questions regarding your insurance, you may contact an insurance specialist as follows: Medicare (641) 754-5132 Blue Cross (641) 754-5134 Medicaid (641) 754-5134 Work Comp (641) 754-5282 All Others (641) 754-5133 If you have questions regarding self pay accounts or uncompensated care, please contact our collection department at (641) 754-5130 If you have other concerns regarding our policies or procedures, please contact Jean Barker, Director Business Office at (641) 754-5124. Uncompensated CareMarshalltown Medical and Surgical Center recognizes our responsibility to provide uncompensated care to those who qualify. Uncompensated care guidelines are based on Poverty Income Guidelines that are released annually by the federal government. Marshalltown Medical and Surgical Center uses a sliding scale up to 200% of poverty guidelines based on income and expense information provided. If you believe you would qualify for uncompensated care, contact our collocation department for information. Emergency ServicesAll emergency patients will be treated and/or admitted to Marshalltown Medical and Surgical Center, regardless of their ability to pay for services. Workers CompensationYour employer must approve the Workers Compensation coverage prior to billing of the account. We will not become involved in disputes between you and your company other than to supply requested information. MedicareMarshalltown Medical and Surgical Center will submit your claim for services to traditional Medicare and will submit to your Medicare supplemental insurance and deductibles or co-insurance that may be due from the patient. Medicaid/Title XIXMarshalltown Medical and Surgical Center will submit your claim for services to Iowa Medicaid as required by regulations. It is the responsibility of the patient to present a current eligibility card at the time of service. Failure to present this card could prevent us from billing and this would make the guarantor responsible for payment of the account. Commercial InsuranceAs a courtesy Marshalltown Medical and Surgical Center will bill up to two insurance companies on your behalf if you have furnished to us the proper insurance information. Marshalltown Medical and Surgical Center expects payment or an explanation of benefits from your insurance company within 45 days from the filing of the claim. After 45 days the guarantor will be personally responsible for payment. Workers CompensationYour employer must approve the Workers Compensation coverage prior to billing of the account. We will not become involved in disputes between you and your company other than to supply requested information. Third Party LiabilityIf you have been injured in some manner, another party may have some legal responsibility for your injuries. Although this is a matter between you and your attorney and the party responsible for the injury, Marshalltown Medical and Surgical Center will bill the liability carrier on your behalf. If you are a Medicare or Medicaid recipient, health care laws require that we bill the liability carrier first.
|